Create JIRA issue from another system

This example demonstrates reading an issue from another issue tracking system and creating it in JIRA using the JIRA Create Snap.

The pipeline uses:

  • A REST Get Snap to read an issue from another system
  • A Mapper Snap to map corresponding fields
  • A JIRA Create Snap to send it to JIRA
  • Optionally, a JSON Formatter and File Writer Snaps can be added to catch any errors from the JIRA Create Snap
  1. Configure a REST Get Snap to connect to the REST API of the other issue tracking system.
  2. Configure the JIRA Create Snap with an account to your JIRA instance. Optionally configure an error view and pipeline segment to capture any errors.
  3. Configure the Mapper Snap, to map the appropriate fields between the two systems.